As clients become more sophisticated, the financial strength and claims-paying ability of insurers have become increasingly important considerations. Sarah and Cosmo discuss the balance between price and security, and why selecting strong insurance partners is essential, particularly during periods of heightened uncertainty.
The pandemic transformed the way businesses operate almost overnight. The discussion explores how remote working became normalised, how technology accelerated across the insurance sector, and how communication, transparency, and employee wellbeing became central to maintaining business continuity.
The Russia-Ukraine war highlighted the interconnected nature of modern risk. Beyond direct losses, the conflict affected supply chains, commodity markets, business interruption exposures, and global insurance portfolios. The episode explores how insurers responded to rapidly evolving geopolitical challenges and how underwriting strategies adapted in real time.
A recurring theme throughout the discussion is the role of brokers during periods of disruption. Whether facing financial instability, pandemics, or geopolitical events, clients rely on trusted advisors to provide clarity, technical expertise, and practical solutions when the answers are not always immediately available.
While crises create significant challenges, they also provide an opportunity for brokers and insurers to demonstrate their value. The conversation highlights how trust, transparency, technical expertise, and strong market relationships can strengthen client partnerships during the moments that matter most.
The episode concludes with personal reflections from Sarah, Cosmo, and Drew on the defining career risks they have taken. From joining new businesses to moving into unfamiliar roles and specialist product lines, each story reinforces the importance of embracing opportunity and stepping outside of comfort zones.
Drew Harvey
Chief Client Officer, Price Forbes
Leads client strategy at Price Forbes, focusing on delivering insight-led solutions and strengthening relationships across global markets.
Sarah Horler
Deputy Chief Executive Officer, Price Forbes
Responsible for helping shape the strategic direction of Price Forbes, Sarah brings more than 18 years of experience. She has led major client accounts, advised complex multinational businesses, and is recognised for her strategic leadership and strong insurer relationships.
Cosmo Warner
Director - War, Terrorism & Political Violence, Price Forbes
Cosmo has more than 10 years' experience in the insurance market and leads Price Forbes' international War, Terrorism & Political Violence portfolio. He specialises in advising multinational clients on complex geopolitical risks and delivering bespoke solutions across global markets.
Episode Two is now available. Discover how global crises have reshaped insurance, influenced leadership decisions, and changed the way brokers, insurers, and clients approach risk in an increasingly uncertain world.
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