01 December 2025 | Insight

Data Centres: From Risk to Resilience

To maximise your opportunity to negotiate most favourable insurance terms, it is imperative for data centre owners & operators to demonstrate robust risk management across all aspects of their operations.

That’s why we’ve compiled 15 practical strategies spanning design, governance, and operations which could help you elevate your insurance profile and improve premium competitiveness.

 

1. Define contractual clarity

Ensure MSAs and leases clearly outline scope, exclusions, and remedies. This reduces ambiguity and limits insurer exposure.

Example: Cap service credits and exclude indirect consequential loss.

 

2. Validate engineering and commissioning

Use independent sign-off protocols to minimise latent defects and structural risk.

Example: Third-party validation of cooling and power systems before handover.

 

3. Build in redundancy

Redundant systems and incident response protocols reduce business interruption risk.

Example: Dual power feeds and automated failover systems.

 

4. Maintain risk registers and audit trails

Proactive documentation signals maturity and control.

Example: Quarterly risk committee reviews and incident logs.

 

5. Shift liability strategically

Use indemnities and subcontractor insurance requirements to protect your position.

Example: Mandate PI cover for design subcontractors.

 

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6. Train for escalation and SLA management

Human error can be costly: education improves response and resilience.

Example: Annual training on emergency protocols and client communications.

 

7. Share loss history and mitigation plans

Transparency builds underwriting confidence.

Example: Provide scenario modelling and recovery plans during renewal.

 

8. Achieve and maintain relevant certifications

Certifications signal a strong control environment.

Example: Annual ISO 27001 audit and SOC 2 Type II report.

 

9. Test your response plans

Simulations reduce the impact and duration of outages.

Example: Power failure recovery drills.

Phil
Phil Bower
Global Data Centres Insurance Practice Leader, Construction

At Price Forbes, we don’t just insure infrastructure, we empower operators to tell a stronger risk story.

Phil Bower, Global Data Centres Insurance Practice Leader

10. Formalise change management

Structured updates prevent configuration errors and downtime.

Example: Change Advisory Board (CAB) approval process for infrastructure changes.

 

11. Monitor vendor risk

Subcontractor failures can cascade – stay ahead.

Example: Annual review of vendor SLAs and insurance certificates.

 

12. Secure physical access

Access control and surveillance reduce theft and breach risk.

Example: Biometric access and CCTV in critical zones.

 

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13. Evaluate environmental risks

Site selection matters: climate resilience is key.

Example: Avoid flood zones and install water ingress sensors.

 

14. Define realistic SLAs

Clear thresholds reduce disputes and claims.

Example: 99.99% uptime SLA with defined remedies.

 

15. Track lessons learned

Post-incident reviews demonstrate maturity and reduce repeat events.

Example: Root cause analysis and corrective actions.

 

At Price Forbes, we don’t just insure infrastructure, we empower operators to tell a stronger risk story. These strategies offer a blueprint for resilience, clarity, and control. Whether you're preparing for renewal or future-proofing your operations, we’re here to help you turn risk into advantage.

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