Our approach

Five Steps to Service Delivery

Price Forbes & Partners believes in the ‘traditional’ principles of a truly bespoke broking service: recognising that every client is different, every risk is different and treating every programme as a one-off.

Timely and accurate documentation as well as accounting is a priority for the business. Unlike many brokers, Price Forbes & Partners does not outsource or offshore technical, processing or back office work, thereby ensuring the first class service standards that clients expect.

Specialist expertise in programme design, insurer selection, marketing and placement, combined with in-house claims service, allows Price Forbes & Partners to provide comprehensive solutions to clients. Direct access to the Lloyd’s, London, European and Bermuda markets facilitates the negotiation of the best deals on clients’ behalf.

Price Forbes & Partners operates a five step process to service delivery:

  1. Step 1
  2. Step 2
  3. Step 3
  4. Step 4
  5. Step 5

  • Risk assessment & strategy development

    We work to understand each client’s needs and risk appetite. Every submission is analysed, highlighting areas where clients can achieve cost reductions, service and coverage improvements.

    Our excellent relationships with the markets enables us to anticipate how best to address the risks so that we achieve our clients’ goals.

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  • Tailored programme design

    No two clients are the same, we aim to tailor programmes to achieve the broadest coverage and most competitive terms.

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  • Risk placement

    Extensive market knowledge and in-depth relationships with underwriters in the UK, Bermuda, Europe and US allow us to canvas the world’s markets to get the ideal terms.

    We build partnerships between our clients and their underwriters so they can discuss their business and risk profile. The result of this open engagement creates a long term relationship and mutual appreciation.

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  • Policy delivery

    Knowledgeable policy technicians draft and negotiate our policies to ensure that our clients obtain the broadest coverage available. We fully support and have actively embraced the market’s move to achieve contract certainty.

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  • Claims negotiation

    We maintain that an insurance broker's service stands or falls by the competence of its claims handling. We provide the highest possible standards of service throughout the claims process. This includes active claims negotiation with fast and effective step by step guidance, which ultimately leads to an efficient settlement and collection process.

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