Price Forbes & Partners maintains that a (re)insurance broker’s service should be judged by the quality of its claims handling. Providing added value to clients’ business through seamless provision of the highest possible standards of service throughout the claims process lies at the core of Price Forbes & Partners proposition to clients. This includes active claims negotiation and fast and effective step by step guidance which leads to an efficient settlement and collection process.
Clients receive the same level of focussed commitment and expertise when the policy is called upon to respond as they did when it was first purchased.
The Price Forbes & Partners claims team has a reputation for being thorough, tenacious and creative. Claims negotiation and settlement is not outsourced or off-shored; it is handled from Price Forbes & Partners London office. The claims team is integral to the placement teams and is highly qualified and experienced in all of the business in which the firm specialises. It is actively involved in programme design, incorporating claims procedures and protocols to ensure that all parties are aware of the claims management process from day one.